Privacy Policy

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Introduction

Visor Wealth Private Limited ("Visor", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect information when you access our website, mobile applications, platforms, products, and services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

Information that can identify you directly or indirectly, including:

  • Name

  • Email address

  • Mobile number

  • Date of birth

  • Address

  • PAN or other regulatory identification details (where required)

  • Information provided during onboarding, account creation, suitability assessments, or advisory interactions

Financial Information

Depending on the Services you use, we may collect or process:

  • Bank account information

  • Investment holdings

  • Mutual fund, stock, insurance, pension, and other financial account information

  • Income, expenses, assets, liabilities, and financial goals

  • Risk profiling information

  • Information obtained through integrations or account aggregation services authorized by you

Technical and Usage Information

We may automatically collect:

  • Device information

  • Browser information

  • IP address

  • Operating system information

  • Log data

  • Website and application usage information

  • Session and interaction data

Communications

We may collect information you provide when you:

  • Contact support

  • Participate in surveys

  • Submit feedback

  • Communicate with us through email, chat, telephone, or other channels

How We Use Your Information

We use information for legitimate business and regulatory purposes, including:

  • Providing and maintaining our Services

  • Delivering financial insights, planning tools, and advisory services

  • Conducting risk profiling and suitability assessments

  • Facilitating account integrations and data synchronization authorized by you

  • Verifying identity and preventing fraud

  • Improving product functionality, performance, and user experience

  • Developing new features and services

  • Communicating important service, security, regulatory, or account-related information

  • Providing customer support

  • Complying with applicable laws, regulations, and regulatory requirements

  • Establishing, exercising, or defending legal claims

AI and Automated Processing

Certain features may use artificial intelligence, machine learning, analytics, or automated systems to generate insights, summaries, recommendations, or other outputs.

These outputs are intended to assist users and should not be treated as guarantees, predictions, or professional advice unless explicitly provided as regulated advisory services under applicable laws.

We may use information to improve and maintain such systems, subject to applicable legal and contractual obligations.

Sharing of Information

We do not sell your personal information.

We may share information with:

Service Providers

Third-party vendors who assist us in operating our Services, including:

  • Cloud infrastructure providers

  • Analytics providers

  • Customer support platforms

  • Security and fraud prevention providers

  • Communication service providers

Such providers are contractually required to protect information and use it only for authorized purposes.

Financial and Technology Partners

Where you choose to connect external financial institutions, account aggregators, custodians, brokers, banks, or other service providers, information may be exchanged as necessary to provide requested functionality.

Legal and Regulatory Authorities

We may disclose information where required to:

  • Comply with applicable laws

  • Respond to lawful requests

  • Satisfy regulatory obligations

  • Protect our rights, users, or the public

  • Enforce agreements and policies

Business Transactions

If Visor undergoes a merger, acquisition, restructuring, financing, asset sale, or similar transaction, information may be transferred as part of that process, subject to applicable legal requirements.

Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

  • Encryption in transit and, where appropriate, at rest

  • Access controls

  • Security monitoring

  • Audit logging

  • Vendor security reviews

However, no system, network, or method of transmission can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to:

  • Provide Services

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Meet legal, tax, accounting, regulatory, compliance, and audit obligations

Where applicable laws or regulations require specific retention periods, we may retain information for those periods even after an account is closed or a deletion request is received.

Your Rights and Choices

Subject to applicable law, you may have the right to:

  • Access information associated with your account

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent where processing is based on consent

  • Object to or restrict certain processing activities

We may retain information where required for legal, regulatory, security, fraud prevention, recordkeeping, or contractual purposes.

To exercise available rights, please contact us using the details provided below.

Cookies and Similar Technologies

We may use cookies, SDKs, pixels, local storage, and similar technologies to:

  • Enable website functionality

  • Maintain user sessions

  • Remember preferences

  • Measure usage and performance

  • Improve user experience

  • Support analytics and security functions

You may manage cookie preferences through your browser settings. Certain features may not function properly if cookies are disabled.

Third-Party Services

Our Services may contain links to or integrations with third-party websites, platforms, financial institutions, or applications.

We are not responsible for the privacy practices, security measures, or content of third-party services. Users should review the privacy policies of those services separately.

Children's Privacy

Our Services are not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children without appropriate authorization where required by law.

International Data Transfers

Information may be processed, stored, or transferred to locations where our service providers operate, subject to applicable legal and contractual safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the Services after an update constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

WealthOS Technologies Private Limited

Email: info@visorwealth.in

For privacy-related requests, please contact us at the email address above.